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Replying to:
Rasa-LilaM
QuickBooks Team

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Thanks for joining this thread, MCLehman.


I appreciate all your efforts in trying to fix the EFTPS issue in QuickBooks. I recognize the importance of using electronic services in paying taxes. This feature helped save business time.  


We’ll have to determine the cause why QuickBooks decides to reject the password. The process requires us to collect your personal data to access an account. I suggest contacting our Payroll Support for further investigation.


One of our specials will review the setup for your EFTPS account. Then, guide you in creating a password that will work with QuickBooks.


We have improved the way you can connect to our support team. You can get a call back to speak with an agent or chat for real-time assistance.


Here’s how:

 

  1. Click on the Help icon at the top menu bar to select QuickBooks Desktop Help F1.
  2. In the Have a Question window, scroll down to choose the Contact us link.
  3. This will display the Contact Us screen.
  4. Go to the Tell us more about your question section to enter the issue or topic in the field box.
  5. Press the Search button to display the Get Phone Number or Start a Message button.

I’m also adding articles to help you in the future. From there, you’ll get answers to frequently asked questions about e-payments and instructions to update the EFTPS password.

Feel free to visit the Community again for any other questions or concerns about QuickBooks. I’ll be around to answer them for you. Have a good one.

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