Thanks for coming back to the Community, Haven.

I appreciate all your efforts in trying to turn off the two-step verification option and its result.

Since you continue to receive a code, I recommend contacting our QBO Care Team. One of our specialists will collect personal data to open the account.

Then, review your information and trace what’s causing the issue. Once identified, they’ll help you apply the permanent solution.

Here’s how:

1. Press the Help icon at the top to display the QB Assistant window.
2. Then, click the Talk to a human menu and enter the issue/topic.
3. Follow the on-screen instructions to complete the process.
4. From the option, choose Message an agent for real-time assistance or Get a callback.

If you want to add an extra layer of protection for your account, I’m adding the article to help you activate the security feature: Turn on or turn off two-step verification.

Don’t hesitate to visit the Community if you have any QuickBooks concerns. I’m always ready to help and make sure you’re taken care of. Have a good one.