Thanks for joining this thread, @jenuneekor.

I've got steps to ensure you can access the share with option on your reports.

First, you can log in to your account using a private browser. This can help us determine if it's a browser-related issue due to stored cache. Below are the shortcut keys you can use to access one:

• Ctrl+ Shift + N for Google Chrome .
• Ctrl + Shift + P for Mozilla Firefox and Microsoft Edge .
• Command + Shift + N for Safari .

Then, access the share with drop-down again. If it works, clear your browser's cache to delete the piled up files that cause unusual QuickBooks Online responses. You may also use another supported browser if you got the same outcome.  

However, if the issue persists, you can contact our support team. This way, they can review your account securely and perform a viewing session to help fix this. Before doing so, please check out our support hours guide o ensure your concern gets taken care of right away.

You're able to export your memorized reports either as a PDF or Excel copy so you have a copy on hand. Just click go to the Custom reports tab, tap the Edit drop-down ▼, and then select either of the said option.Please see the screenshot below for visual reference:
 

Also, you can add the reports to a group if you wish to send them through email at the same time and to the same people. For more insights, please refer to this article: Set an email schedule for memorized reports.

Feel free to comment back if you have more questions regarding this or any QuickBooks concerns. Thanks for dropping by.