Thanks for your response.  It's awesome that you guys are here at night.

We received an email that said we have to link or create an Intuit Account for every company file by 9/24/20... or else.  

One of the articles on this said to open QuickBooks with an admin account, and there would be an Intuit Account prompt.  We aren't getting this prompt, so we can't complete the process that way.  That's why I'm wondering if we're already linked.

We do have an Intuit Account, but no one has the credentials for it, so we can't access it.  If it's linked, I don't want to change it to a new one and risk problems with our payroll service.  

Basically, I want to know what the consequences are for not meeting this Intuit Account deadline, and how to tell whether we've already done it or not.