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Replying to:
Kristine Mae
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I'm here to explain how it works in QuickBooks, Lynnmarie.

 

You only get the prompt if you're the company admin. Other users can still log in even if you're not the admin. 

 

Also, the update won't affect the prompt. What triggers it is the admin access only. 

 

You'll want to transfer the admin access to you and continue using the same credentials or Intuit account. Here's how:

  1. Click Company.
  2. Go to Users, then select Set Up Users and Roles.
  3. Go to the User List tab.
  4. Select the admin, then click Edit.
  5. Enter the new password and set up a new security question.
  6. Click OK, then Close.

Let the admin transfer or edit the admin setup.

 

Get back to us if you have more questions. We'll address them one by one. 

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