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Let me provide the steps on how to reactive your client in QuickBooks Desktop (QBDT), Sajohns32.
Inactive customers are hidden in QBDT. All you need is select All Customers in the Customer Center. It will show all active and the one you've deactivated.
I'm glad to show you how:
- Go to Customers, then Customer Center.
- Proceed to the Customers & Jobs tab, then select All Customers.
- You'll see an "X" for inactive customers. Double-click the name to open the profile.
- Uncheck the Customer is inactive box, then click OK.
If you need to work multiple customers, check out the Add and edit multiple customers, vendors, and items for more details.
Let me know if there's anything else you need about reactivating a client. I'm always right here to help.