I appreciate you for letting us know the status of your 2019 4th quarterly tax form, Jakeshorty2.
Since the tax return shows as filed in QBO, we’ll have to trace why the Department of Labor didn’t receive it. I have to collect sensitive information to pull up your account. However, I’m unable to perform this process in the Community for safety purposes. I recommend reaching out to our Payroll Team for further assistance.
We have streamlined the process of getting the contact information for support. Let’s log in to your QBO account and go to the Help menu for the complete details. You can now sign up for our call back process or get real-time assistance by chatting with our online specialists via the Start messaging option.
- Click on the Help icon at the top to open the QB Assistant window.
- From the options, choose Talk to a human and enter the issue/topic.
- Next, hit I still need a human button to display the QB Assistant pop-up.
- Click the Contact us link to open the Choose a way to connect with us window
- Select Start messaging or Get a call.
Here’s a link that will guide you on how to check the e-filing status for filed tax forms and payments. It includes answers to frequently asked questions: Check e-filing or e-payment status.
Visit the Community again if you need help when working in QBO. I’m here to lend a helping hand. Have a good one.
