Hello @dporter64089,
Let's try inviting your accounting using a private browser. Let me walk you through how.
- CTRL+SHIFT+N for Chrome.
- CTRL+SHIFT+P for Firefox.
Once done, open your QBO account and follow the above steps to invite your accountant. If it's working fine, you can clear the cache of your regular browser. This process will repair the damage cache data of your browser that's causing issues like you have with your save button.
If you're getting the same results, please contact our Customer Care Support so we can investigate further. Here's how to reach out.
- In your QBO, go to (?) Help and then Contact Us.
- Enter a brief description of your case, then Let's talk.
- Click Get a call. Type your info and then Confirm my call.
I'll also share with you this awesome article about adding an accountant to review your accounting in QuickBooks Online that I'm sure you'll find helpful. This gives your accountant access to all of your accounting info plus they have accountant-specific tools to help them do their reviews.
You can always swing by anytime if you have other questions or concerns. I'm here to lend a hand. Thanks for posting and have a great rest of the week.
