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Hey there, RugerRemi.
Thanks for dropping by, because you're still getting the Reactivate icon, I recommend reaching out to the support team, they can see exactly what's going on in your specific account and guide you click-by-click on what to do. Follow these steps.
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- We’ll provide you a few support options. Select which one is best for you.
Check our support hours and contact us.
If you have any other questions, feel free to post in the Community at any time. Thank you and have a nice evening.