Hi,

I just called and pressed the choices 1 and then 1 again. I got my querry answered fine. 

Comming back to your question please open your company file and on the top menu choose Company. In the drop down menu choose My Company. In the window that opens please click on Sign In (top right corner).

Sign In with your account details into your account. If you do not have an INTUIT account then using the same email id you used while purchasing your QB Pro 2016 Single User edition create one.

Once you have done either of the above and logged into your account you can see your subscriptions and what you have been charged for. 

Await your response.