5. Find the customer 

So you don't list the 'how' to find the customer. No search results are returned when searching inactive (deleted) customers. They're listed below if you can ever get to them scrolling down & hitting 'next' one page at a time. :(  

Ever since we moved to QBO the inactive customers will show but they are NOT SEARCHABLE. So I literally have to scroll down & hit next until I've gone enough pages forward to find them in the list with their old customer number & the word (deleted). This is NOT efficient as some are 100 pages or more down the list. All of the customer data is there, but none of it pulls up with the Search Field entries. MAKE IT FIND THEM WHEN I SEARCH!!!!! please I can't take this nightmare anymore