Thanks for visiting the Intuit Community, jeanne,

I’d be glad to share information on how to delete an account in QuickBooks Online.

You can delete accounts in QuickBooks Online that are no longer in use. Need not to worry, deleting accounts doesn’t erase your transactions, so your reports won’t change. You also have an option to restore deleted accounts any time.

To delete an account, here’s what you’ll need to do:

1. Click on the gear icon at the top.
2. Under Your Company section, select Chart of Accounts (COA).
3. Look for the account that you want to delete.
4. In the Action column, choose the drop-down then click Delete.
5. Click Yes when asked if you want to delete.

Once you delete an account, it will be removed in the Chart of Accounts. The good thing is, you can filter the COA page to include inactive or deleted accounts. You can refer to the attached screenshot for guidance.

For detailed steps, here’s how:

1. Click Accounting from the left menu.
2. Click the gear icon above the Action column.
3. Put a checkmark in the Include inactive box.
4. Once done, search the deleted account in the search bar.

Here’s an article about how to delete an account and restore it for more detailed information.

As always, you can contact our QuickBooks Customer Care support if you need assistance with the steps. They'll be able to help you navigate using one of their tools.

Please feel free to come back in if you have further questions about deleting accounts in QuickBooks Online, I’m always here to answer it for you.