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Buy nowHello there, @lianasmith.
May I know what specific problem did you encounter with QuickBooks Payroll service when e filing quarterly reports? This way, I'll be able to provide an accurate solution for this.
To be more familiar with how the filing of quarterly forms works, here's an article made handy for your reference: File quarterly tax forms.
For accessing your archive reports, I'll be glad to help you with that. I'll guide you how.
Also, here's an article that'll help you in checking your e file status: Check e-filing or e-payment status.
Keep me posted if you have additional concerns with QuickBooks Online. I'll be around to help. Take care!