Hello there, @rascomasonry.
If you already ran an update to your QuickBooks Desktop, then we can perform some troubleshooting to put a stop to this notification.
Before we begin, we can gather your QuickBooks Desktop information from your Account Management Portal:
- Download the installer for your version of QuickBooks.
- Have your License Number ready.
- Write down your Product Year and Version.
After gathering the needed information, then we can start the Clean Install process. No worries, I'm here to walk you through every step of the way. I've provided the steps below:
- Open the Windows Start menu. Search for “Control Panel”, then open Control Panel.
- Select Programs and Features or Uninstall a Program.
- From the list of installed programs, select the version of QuickBooks Desktop you're having problems with.
- Select Uninstall/Change and then Remove. Select Next. If you don’t see this option, sign out and sign back into Windows as an admin (or a user with admin rights).
- When you’re finished, reinstall QuickBooks Desktop.
Once you've completed this process, log in to your Company File. If the notification persists, then I recommend reaching out to our Desktop Support for further assistance. Rest assured, they have the tools that will allow a screen-share to take place so they can do more troubleshooting and see the behavior to come up with a resolution. You can let me know how the conversation goes by leaving me a Reply.
If you have any additional questions or concerns, please let me know! Have a great day.
