Hi @leston12,
QuickBooks uses the default Intuit email when sending customer transactions. Let me guide you how to keep track of the emails you've sent to your customers.
- Go to Customers, then Create Invoice.
- Choose Create an Invoice on the left panel, or click + at the bottom of the list.
- Type in the information, then Save.
- Then, go to File, Print Forms, and then Email forms.
Once done, you'll want to navigate to the Customer Center to view the email status. Here's how:
- From the Customer Center, click the Emails button.
- Choose a customer from the left panel to see the list of emails you've sent to them.
- You can also sort the emails by date, just click on the column header.
I've attached these awesome articles for your reference.
Should you have other questions, please don't hesitate to drop-by anytime. I'd be glad to assist you further. Thanks for posting and have a good day.
