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Replying to:
JessT
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Thank you for following Ashley's instructions, amcbt. We'll do more steps to get back on track.

 

You can log in and log out from the Account Maintenance page in QuickBooks to sync your billing details.

  1. In QuickBooks, go to Employees.
  2. Select My Payroll Service, then Account/Billing Information.
  3. Sign in using your Intuit Account login.
  4. Select Billing Detail and double-check the information.
  5. Click Log out. This will sync your billing details and update your payroll.
  6. Restart QuickBooks.

If the same thing happens, please contact our Support to check this further. They have the tools to open your account and reactivate your subscription.

  1. Press F1 to open the Help window.
  2. Choose Contact Us at the button.
  3. In the text box, enter something like you got a Reactivate Payroll Subscription prompt, and it wasn't removed after updating your billing details in CAMPS and on the Account/Billing Information page in QuickBooks.
  4. Click Let's talk or Continue, and then Message Us.

If you have other questions about payroll, free free to reply to this thread.

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