CYBER MONDAY SALE 70% OFF QuickBooks for 3 months*   Ends 12/5

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
AliciaRoy
Level 8

Reply to message

Hi Marvz,

 

I can help you with this recurring transaction. 

 

Can you please verify that their credit card information was entered when you created the sales receipt, and that you chose Scheduled as the type on the recurring template? It's also essential that you enable pop-ups, as the authorization form opens up in a new window. 

 

I look forward to getting this resolved. 

Need to get in touch?

Contact us