yes I have tried that and it does not accept the login when left blank.  I really need to get this solved, i think I am going to try it one more time without doing the update during download and see what happens. then if that does not work I will just have to buy a new program and start from scratch with and see if that will do it.I have a years worth of work to do and I need a solution. I wish QB would not have pushed that on us, after all it is our liability not theirs if we get compromised.