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Replying to:
Catherine_B
QuickBooks Team

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Let's get your Capital One account connected into QuickBooks, Peter. 

 

If you're using the QuickBooks Online app desktop version, we can connect your bank through one for our supported browsers. You can use Google Chrome, Internet Explorer, Mozilla Firefox, or Safari. From there, access your QBO account and then go to the Banking page and click Add account

 

However, if you're subscribed to our QuickBooks Desktop, our engineers are investigating the issue. I suggest getting in touch with us so our phone support agents can add your account to the notification list. 

  1. Go to the Help menu, click QuickBooks Desktop Help
  2. Select Contact us
  3. Enter on the space provided connecting Capital One bank
  4. Click Continue

If you have further questions, please let me know. 

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