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We don't want you to feel that way, Red_.
I can see that you've already called our support and did a lot of troubleshooting. I appreciate you for following them. However, you'll want to call us again to review the call logs and check if there's another resolution we can offer.
Here's how:
- Click Help on the menu.
- Select QuickBooks Desktop Help or press F1 on your keyboard.
- A pop-up window will appear, click Contact us.
Stay in touch with me if you need anything else.