MariaSoledadG (QuickBooks Team) posted a prompt response within 3 hours of my original post. Her answer to my complaint about new criteria for listing in the ProAdvisor Directory was answered this way: "We recognize how you want QuickBooks to work the way it used to be."
No, I don't. I am a cutting-edge developer, and I love the way QuickBooks has progressed over the decades; the ProAdvisor Program is an excellent addition.
The basis for my complaint is that a criteria change without notification is not appropriate business practice, nor does it comply with QuickBooks own policy in Q&A. For those who have completed their studies and have recertified according to the requirements it is important that QuickBooks maintains the core policy upon which the ProAdvisor Program was started.
My original complaint was posted today, 22 Nov 2019, as follows:
"This was horrible timing. I just published a new website with links to my ProAdvisor profile, and now that profile no longer exists! Additionally, I sent about 600 emails to prospective clients with my profile link in a prominent place. If these prospective clients either click on the link in the emails or click to visit my new website and follow the link there, they will get a message that my profile no longer exists. I have been with QuickBooks since the 80's, and have been a QuickBooks applications developer. I am so ashamed of the way QuickBooks handled this new criteria change without notification."
There was also a message telling me that I needed to recertify before my profile could be published. I recertified in July 2019, including the Advanced.
In QuickBooks Q & A: "Will the redesigned QuickBooks ProAdvisor Program® impact my current benefits and listing on Find-a-ProAdvisor directory?"
QuickBooks Answer: "No, you won’t lose any of your existing benefits you currently have. Also, your listing on Find-a-ProAdvisor will not be influenced by the new program changes. As long as you still have an active certification, you can publish your profile on Find-a-ProAdvisor Directory."
