I'm here to help you with converting your company file from QB Mac 2016 to 2020, LillyBelle.
We'll need to have a .dmg back up file that we can restore to your 2020 version of QuickBooks for Mac. These are the steps to follow if you haven't created a back up file yet:
- From the QuickBooks menu, select Preferences.
- Select Backup.
Then, here's how to restore it:
- Open the .dmg file.
- Drag the company file to the folder where you’ll store the company file.
- Go to File, then select Open Company to restore it.
You can check this article as your guide: Restore a backup (.dmg).
In regards with the link shared above, you'll want to open it using an incognito window. We can also clear the browser's cache. These are junk files stored by your browser that can prevent you to open it. If you'd like, you can also open it to another browser.
Reach out back to me if you need further assistance with your company file.
