I had this problem. I also have a resolution but I don’t like it. Unfortunately Intuit won’t let us use “DBA” as a sole proprietor, even though IRS, my state tax board, or any of the agencies I need to comply with don’t care. They all seem fine to allow me my privacy when putting myself out in front of complete strangers. 

You have to remove your listing and resubmit it using your own name, then send your ID again, and wait another week to see if it gets approved.