This isn't the kind of service we want you to experience, @VincentUK. 

When importing bank transactions using the WebConnect process, the data downloaded will depend on the file coming from your bank. Currently, the program can only import CSV files that use either a 3-column or 4-column format. 

I understand how you feel when your imported data are multiplied thrice and you're unable to delete entries by batch. Rest assured, I'll take note of your suggestion how you'd like to delete multiple entries at a single time. This way, our product engineers can consider it for future updates. I'd suggest visiting our blog posts to help you stay current on our product innovations. 

You can visit this link: Banking. It provides you helpful articles to easily manage your bank transactions and reconciling your account in QuickBooks. 

I'm just here right in the corner if you need further help. Take care always, @VincentUK.