I too have contacted support but they haven't been helpful.  I'm looking for any guidance on additional study aids for the one section 8, Period End Activities, that stands in the way of my certification.  The online training doesn't have material included that are on the exam.  I think that I am answering them correctly based on my experience but still fail.  I'm not asking for someone to give me the answers but it would like a resource to study that can help.  Does anyone have a suggestion for additional resources to help with that section?