The direct connect feature is really helpful, jparker86.

It allows the bank transactions to download so easy. Though, we don't have a specific time, rest assured our banking engineers are all hands in fixing this.

As mentioned by FritzF, you'll receive an email update once this has been resolved.

The CSV file is the best way for now to bring in those transactions into QuickBooks. This is just temporary until everything work's fine again.

Get back to me anytime of you have any more questions. Thank you for you patience.