Hi,

Thank you for responding. 

I tried it from both my normal browser (Brave), my normal browser in Incognito and then Microsoft Edge in Incognito and unfortunately none worked. 

I did try to access the Billing information via QuickBooks online per the guide you linked, but it just leads to an infinitely loading webpage (gif should be attached). I again tried this on multiple browsers with no success. 

Hope you can help!