This has been an ongoing problem in the over 2 years since being forced off Desktop. I'll get signed out after 10 minutes, 2 hours, 45minutes, all random. Intuit don't care, they won't fix it. They don't even fix the obvious issues so why try and fix this one, anooyance yes, but we just have to deal with it. But, this thread will probably be replied to by one of the community bots asking to call them to try and resolve their problem.