I appreciate you for joining this thread, Tezz3404. It looks like you're also using the QuickBooks Online desktop app.
Frequent logouts and losing work in QuickBooks Online isn't the thing I want you to experience. The online desktop app automatically recognizes your sign-in and opens QuickBooks Online. Unless you sign out, it will not ask you to sign in again for six months. To isolate this behavior, you can start uninstalling and reinstalling the application. It helps correct any issues in your settings.
If the same thing happens, check your reliable internet connection while using QuickBooks Online. Alternatively, you can follow the suggestions below.
- Log in to your QBO account using these supported browsers (Google Chrome, Mozilla, Firefox, Microsoft Edge, and Safari).
- If it persists, clear your browser cache because sometimes, accumulated cache files can cause conflicts and lead to unexpected behavior.
If these steps don't resolve this, I recommend contacting our QuickBooks support for further assistance. They can examine your books, figure out why it's happening on your end, and provide troubleshooting to resolve this in no time. Log in to your QBO account and select Help. Then, Contact us.
I also suggest checking these articles for more information and tips to optimize the performance of QuickBooks, preventing any potential slowdowns or performance issues:
Please feel free to reach out if you have further concerns or questions regarding staying logged in to your QBO account and completing tasks. I am here to assist you and provide any necessary guidance.
