Hello Marleya, thanks for posting on this thread, In the same way that your customers and employees trust you with their information, Intuit is committed to securing your information by providing advanced security tools and systems. We want to protect your account by making sure it's really you. That is why we have the verification come up when signing in.  Have you try turning the phone off and on again, and make sure you do have signal and try log in and request the code to be sent to you.