Thanks for trusting QuickBooks, @Karli pepper.

To acquire the paid subscription, you'll need to make sure you've resubscribed for your free trial account.

Here's how:

1. Login to your QuickBooks Online company.
2. Click on Account and Settings under Your Company.
3. Access the Billing & Subscription tab.
4. Hit Resubscribe. 
5. Type in the updated billing information.
6. Once done, hit Subscribe.

Since you've made a new QBO account, ensure you cancel it before you're charged for another subscription.

To cancel:

1. Click on the Gear icon.
2. Below Your Company, choose Account and Settings.
3. Click on Billing and Subscription.
4. In the QuickBooks section, choose Cancel (paid subscription).
5. Hit Continue to Cancel, then Continue to Cancel again.
6. Respond to the exit survey questions, then scroll down and click on Confirm Cancel.

For detailed instructions and frequently asked questions about how to handle your subscription, check this out: How to resubscribe or reactivate QuickBooks Online.

Just hit the Reply button for further assistance. We're here to back you up. Take the best care!