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Hi there, ian19.
There are times we encounter unexpected error messages like what happened on your end. It occurs when there's too much cache stored in a browser. We can try something to sort it out. Let me provide you the way on how to do it:
Open your browser's private window. The private browser can isolate this issue. You can use the shortcut key's below depending on the browser you're using:
If that works, go back to your regular browser and clear its cache. If the issue persists, you can use compatible browsers in QBO.
Here are some articles that you can explore anytime to get additional details about Open Banking:
Visit the Community anytime if you need further assistance or have additional questions in the banking area. I'm right here to assist you. Keep safe!