Hi Imtired,

Thank you for sharing the behavior you continue to experience.  I suggest contacting us so we can take a look at this from our end, and work with you directly to get you back to business as soon as possible.  Here's how:

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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We look forward to hearing from you!