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Replying to:
Nick K
QuickBooks Team

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Hi Triniton1952.

 

Being able to connect your previous attachments whenever you upgrade or install your QuickBooks Desktop is something we made sure you can always do. I'd be happy to go over how to do so.

 

If you used the document link update steps provided earlier and selected the correct attachment folder all your attachments should be attached to the ones they were previously. If they didn't I recommend verifying you selected the correct folder by accessing it and making sure there are attachments in the folder. If it's empty that wouldn't be the correct one. Also if it's five years worth of attachments you may need to do this multiple times depending on how many times you updated your QuickBooks Desktop in that timeframe. The other way to add the files would be to manually attach them again. This can be done by following these steps: Open the transaction you wish to add an attachment>Select Attach File>Select the method you with to use to attach a document.

 

If you have any questions let us know and we'd be happy to help.

 

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