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JeremyAdv
Level 2

Invoice email templates

My email template when i send an invoice previews differently to how it actually sends the email.  It inserts some text after the amount. I don't know where it comes from or how to delete it. It's factually incorrect, so it needs to be removed.

 

In Custom Form Styles/Standard/Email, the email preview looks correct. It's just a simple message followed by the grey box with the amount, followed by name and contact details. 

 

However, when I produce an invoice, it adds some extra information. After the grey box, it adds my bank details for payment. I don't want this to appear on the email. The only place where this information has been added is the Custom Form Styles/Standard/Content/Footer section of the standard invoice. 

 

I tried deleting the bank details from there, but they still appear in the email template. 

 

When i run an invoice, the email preview is the first and only time that the bank details appear. I need them to be removed from the email template. 

 

Can anyone help me please?