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Lk36
Level 1

Why is QBO global chat support so awful?

Hi I’m the US hoping to expand my business with intuit by switching one of my international subs to quickbooks. I had a few questions on capabilities, and have had the worst experience. Despite asking questions related to QBO Global very specifically, the reps don’t read the questions and end chats multiple times because my sign in is based in the US. I can’t imagine what would be like to actually have an issue and deal with this support. Quickbooks is about to lose this customer to NetSuite.