We have designated support to answer your refund or billing questions, Teej82.

I recommend contacting our QuickBooks Support Team to determine whether you are entitled to a refund. They have the tools to safely access your account and cancel the self-employed subscription. Then, if feasible, process the refund.

Here's how to get a representative:

1. Click this link: https://intuit.me/CU.
2. Select the product you're using and the edition.
3. Enter a summary of your concern in the What's your question? field.
4. Click Continue.
5. Choose how you would like to connect with us.

We're always ready to help you if you need additional assistance or have questions managing your books.