Hi there, Dylanger.

I appreciate all the efforts you've exhausted in performing the troubleshooting steps above.

The Tags feature has been turned on for 100% of US QuickBooks Online accounts so customers can better track how their business is doing. Since it's not showing in both versions, I recommend contacting our technical supports. This way, we'll be able to look into your account in a secure environment ad then enable this option for you. Here's how to connect with us:
 

1. Go to the Help icon.
2. Select Talk to a human.
3. Enter "Talk to a human" again in the search bar.
4. Choose I still need a human, then click Contact us.
5. Select Get a callback or Send a message to start a conversation.

To learn more about how tags work in QuickBooks Online, I encourage reading these articles:
 

• What are tags and why should I use them?
• Tagging transactions

I'll be glad to assist you again if you need more help in completing your other tasks. Just add the details in the comment section and I'll take care of them.