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Replying to:
Deb in Texas
Level 2

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Thanks for the reply, but there is a way to do this.  Intuit has steps to do it, but it is not working;

Step 2: Copy a QuickBooks Online Advanced company

Let's create a copy of Company A. We'll create a blank company called Company Z, then overwrite it to make the copy.

  1. If you haven't already, create Company Z. Company Z should be empty. Give Company Z a unique name so it's easy to tell apart. Sign out when you're done.
  2. Sign in to Company A.
  3. Go to Settings ⚙, then select Back up company.
  4. Select  Copy from the menu. Then select New Copy.
  5. In the Copy from dropdown, select Company A. This is the company you're copying.
  6. In the As-of field, select the date and time of the backup you want to restore.
    Note: Your backed up data as of this date and time will be copied to the company you're copying to (Company Z).
  7. In the Copy to dropdown, select Company Z. This is the company we're overwriting and copying too.
  8. When you're ready, select Create copy. Then select Copy to confirm you want to overwrite Company Z with a copy of Company A.

It takes about 30 - 40 minutes to copy a company. But depending on the amount of data you have, it can take several hours.

 

And now after numerous attempts to copy, I get an error message again from the Copy feature - COPY FAILED, This company's API keys are invalid.  Please connect ChronoBooks again without removing it from 
ChronoBooks.

 

Someone at Intuit has to know why this is not working, and if it is not the $150 a month fee should be refunded to my company.

 

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