Sheila,
Thank you for your reply and suggestion. While the changes you suggested did not solve my specific problem, it got me to thinking about other similar settings that might be causing this issue.
It turns out the issue was caused by a vendor setting. The resolution is to:
- Open Vendor Center
- Select and double-click vendor to go into Edit mode
- Select "Account Settings" tab
- Click on the "Clear All" button
- Click on the "OK" button to save
Thank you again for your quick response and suggestion!
