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deechip
Level 1

Converting from Windows to Mac

My client sent me their QuickBooks file for Windows and asked me to convert it to a Mac data file and send it back to them because they were converting their system to Mac.  I did this and sent them the new backup file but they were prompted to provide a password before proceeding.  No password was required when I opened and converted the original file so what password would my client need now?

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