This automated massage that is put out by QB employees should be change, it will sound more realistic if you fell sorry for our frustration; nope, you do not understand the importance, because if you do, this will had being done long ago, the "the working to improve" should be change to "the working to push to online, is where we make the money". Thank you for the encouragement but we do not need it at this time, submitting feed back without being listened is what we are being doing for few years already, after submit it should be step 5: seat and relax, or see you never or like Arnold Schwarzenegger "hasta la vista baby"