The new ship manager program doesn't have enough options like billing our customers UPS account for shipping plus it's pretty slow. Unfortuneatly not using it has created an issue with how we used to process our orders using their Sales Fullfillment feature. It's now just garbage. After spending all afternoon and all this morning trying to figure out if the new shipping program would ever get released or not with the fixes, i found, installed ShipRush and we're using a webconnector to interface between the two.  Again, it's going to bypass the sale fullfillment but i'm honesty thinking it's going to improve our process beyond what Quickbooks was able to do. The original shipping model they used to use was built by Shiprush. How QB rolled out the new one was not good.