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A new USPS account will be created for you when setting up Shipping Manager, Kate.
I recommend contacting our QuickBooks Desktop Live Support team to determine if you can use your old shipping accounts. They're equipped with the necessary tools and resources to thoroughly assist you.
Here's how:
- Open your QuickBooks.
- Proceed to the Help menu, then select QuickBooks Help.
- Choose to Contact Us.
- Enter a brief description of your concern, then Continue.
- Use your Intuit account to sign in and select Continue.
- Choose Continue with my account.
- Enter the single-use code sent through email.
- Either choose to chat with us or Have us call you.
Also, please make sure to follow their support hours to connect with the right expert conveniently.
Additionally, consider maximizing your experience handling shipping tasks through this article: Get Started with the new Shipping Manager in QuickBooks Desktop.
We'll keep an eye on this thread for any additional queries related to Shipping Manager in QuickBooks Desktop. Just let us know by adding a comment below. We'll be right here, always willing to help when you need a hand!