It's not the perception we want you to have in using the Client Request feature in QuickBooks Accountant (QBOA), MLom. After reviewing your situation, it appears that the disappearance of the Create Client Request button from the Work and My Accountant tabs requires further review.
To effectively address this problem, I recommend contacting our QuickBooks Online Accountant (QBOA) Live Support team.
Our live support team has access to more tools and resources that allow them to thoroughly examine your account settings and system details. They can also perform real-time troubleshooting, which is critical in diagnosing and resolving issues that are specific to your account.
To get in touch with support, please follow these steps:
- Click on the Help button in your dashboard.
- In the QuickBooks Assistance chat box, choose Talk to a human or tap the Contact Us button at the bottom.
- Enter your reason for contacting us in the What can we help you with? Box and click Continue.
- From there, select how you would like to connect with us: you can choose to Chat with us, schedule a Callback, or directly call our support line by obtaining our Phone number.
Additionally, you can explore these articles to assist you in tracking and managing your clients:
We are dedicated to providing an exceptional experience. If you require assistance with QBOA features or have any questions about QuickBooks, please don't hesitate to leave a comment below, our team is prepared to offer you prompt and efficient support. Wishing you a wonderful day!
