Hello Community,

we want to use the shipping manager in Quickbooks Desktop Enterprise.

We have never used the Shipping Manager. Now we would like to integrate UPS.

After we have accepted the terms and conditions and entered all our data, the error message appears:

Oops! Something went wrong...

Account registration failed

PostalCode and/or CountryCode input does not match those associated with the AccountNumber [9570103

The Postalcode and the account number definitely match. We have also tried it with our second account. It doesn't work with that either.

Do you have any tips for us on how we can solve this problem?

Thank you very much for your help!