Executing the several troubleshooting steps in your QuickBooks Online (QBO) Accountant helps resolve the missing Client Request button, Dbsw2002. I'm here to guide you throughout the process.

Let's start by logging out of your QBO Accountant in your regular browser, then sign into an incognito or private browser. You can use these keyboard shortcuts below:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + N

Then, check if the Client Request button is visible under the Work tab. If it is, go back to your usual browser and clear the cache. This step helps eliminate browser cookies that may hinder web pages from functioning optimally.

Furthermore, I recommend contacting our QBO support team if the issue persists. They can examine your account and find a suitable resolution in real-time.

In the meantime, you can request documents from your customers to send documents through email, which you can then upload to your QBO Accountant account.

Additionally, you can explore this article to assist you in monitoring and managing your clients: Manage and track your work with projects and tasks in QuickBooks Online Accountant.

Return to this thread if you need more help accessing the QBO Accountant Clint Request button. I'll be here to answer them once I get your reply.