I see how challenging it is on your end when printing an invoice the customer field is unavailable, @janb1. It would be helpful to share your feedback with our developers so they can tailor the program features to meet user needs better.
I'll assist you in forwarding your feature recommendations and comments to our Development Team. They'll receive your input on areas of QuickBooks that could be improved based on user feedback.
o send your input, here's how:
- Go to the Help menu and select Send Feedback Online.
- Click Product Suggestion.
- Choose a feedback type and product area on the QuickBooks Feedback window.
- Enter your suggestion or feedback, name, and email address (optional).
- Select Send Feedback Online.
Also, I'd recommend visiting our QuickBooks blog sites to keep you in the loop about the current news and product developments:
In addition, you can refer to this article for instructions on how to log a payment in your records when your customer settles their open balance: Record an invoice payment.
Drop me a comment below if you have any other questions about managing sales transactions. I'm just away to assist you. Take care!
