It would be nice if you people would just bring back scanning.  You have 19 pages of complaining customers and not one word from your company addressing the issue at hand.  Why is that?  I had an issue not long ago about opening up my attachments and your tech department couldn't figure out the problem.  The first tech just hung up on me for no reason and did not call me back.  The second tech tried but simply couldn't figure out the problem.  I eventually figured it out and fixed it myself.  I was unable to open my attachments for a week which was a major problem.  It was a fairly simple fix but I'm not a tech.  The scanning was a very important feature to many of your customers.  Picture taking is not an option for most.  The workaround takes several steps and is time consuming.  I do not understand why your company dismisses so many complaints.  Your lack of concern for the small businesses you designed this program for deserves to be acknowledged for the amount of money you charge.