Thank you for joining this thread, @Bmink81.

I recognize that personalizing packing slips and generating reports are crucial to streamline business operations.

You can share feedback with us to help improve your QuickBooks experience. Our product engineers will take a look at your suggestions and get it possibly added in future enhancements.  

Submit feedback for QuickBooks Online:

1. Go to the Gear Icon then Feedback.

2. Enter your comments or product suggestions.

3. Select Next to submit feedback.

Moreover, here's a reference to get more insights about your reports: 

Create and print a packing slip

Reports included in your QuickBooks Online subscription

Don't hesitate to come back to the Community for any concerns related to QuickBooks Online. Have a good one!